Returns & Refunds

We want you to feel confident shopping Just Organized Chaos. Many of our products are fulfilled and shipped directly by trusted fulfillment partners, so return eligibility and return destinations can vary by item.

Return Requests

Return requests must be submitted within 7 calendar days of delivery.

For the fastest response, text (334) 509-4413 with your order number and the item you would like to return.

You may also email organizedchaos0815@gmail.com, but text is the quickest and preferred way to reach us regarding an order or issue.

Do not send returns to Just Organized Chaos.

Approved dropship returns are sent directly to the applicable fulfillment partner, vendor, or designated return facility using the return instructions provided after your request is approved.

Returns sent without authorization, or sent to an address other than the approved return destination, may not be eligible for refund or store credit.

Return Eligibility

To be eligible for return, merchandise must be unworn, unused, unwashed, unaltered, and in its original condition with all tags and original packaging when applicable.

Some merchandise may be final sale or non-returnable because of supplier restrictions, hygiene requirements, or the nature of the product. This may include:

• Sale and clearance merchandise

• Beauty products

• Bodysuits

• Intimates and lingerie

• Swimwear

• Jewelry

• Personalized merchandise

• Items specifically marked Final Sale or Non-Returnable

Preorder merchandise is subject to the preorder terms disclosed on the individual product listing and may be final sale unless the item arrives damaged, defective, or incorrect.

Approved Returns

Once your return request has been reviewed and approved, Just Organized Chaos will provide the appropriate return instructions.

Do not use the return address printed on the original package unless we specifically instruct you to do so.

Customers are responsible for return shipping unless the merchandise received was damaged, defective, or incorrect, or unless otherwise stated in the approved return instructions.

Original shipping charges are non-refundable. Applicable return shipping charges, supplier fees, or other non-refundable fulfillment charges may be deducted from the return amount when applicable.

Exchanges

We do not offer direct exchanges.

If you need a different size, color, or item, please submit a return request for the original item and place a new order for the replacement item if it remains available.

Damaged, Defective, or Incorrect Items

If you receive merchandise that is damaged, defective, or incorrect, contact us as soon as possible and within 7 calendar days of delivery.

For the fastest response, text (334) 509-4413 and include your order number plus clear photographs of the merchandise, packaging, and shipping label when applicable.

This documentation allows us to work directly with the fulfillment partner to resolve the problem.

Refunds and Store Credit

Approved returns are processed after the applicable fulfillment partner or return facility receives and inspects the merchandise.

Depending on the product, supplier policy, and circumstances of the return, an approved return may be issued as store credit or refunded to the original payment method. The applicable resolution will be confirmed when your return is authorized.

Questions?

Text: (334) 509-4413
Email: organizedchaos0815@gmail.com

Text is the fastest and preferred way to reach us.